Privacy policy

Last updated: [12/27/25]

Prime Decants operates this website and is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the pages you view and how you interact with the site.

When you make (or attempt to make) a purchase, we collect personal information such as:

  • Name

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Email address

  • Phone number (if provided)

We refer to this information as “Personal Information.”

How We Use Your Information

We use your Personal Information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Screen orders for potential fraud or risk

  • Improve and optimize our website and services

  • Send marketing emails or promotions (only if you opt in)

Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our business, including:

  • Shopify, which powers our online store

  • Payment processors (to securely complete transactions)

  • Shipping and logistics providers

We may also share information to comply with applicable laws, regulations, or legal requests.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable core site functionality

  • Analyze site performance and usage

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

Email Marketing

If you subscribe to our email list, we may send you updates about new products, restocks, and exclusive offers.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

If you are a U.S. resident, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

To exercise these rights, please contact us using the information below.

Data Security

We take reasonable measures to protect your information. All transactions are processed through secure, encrypted platforms. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@primedecants.com
Business Name: Prime Decants